Wish planner

Ambulance Wish Western Australia (AWWA) is a not-for-profit organisation dedicated to fulfilling the final wishes of terminally ill patients. We aim to bring comfort, joy, and dignity by creating memorable experiences in a safe and caring environment.

Role overview

We are seeking two to four compassionate, organised, and proactive Volunteer Wish Planners to join our team. In this role, you will be responsible for coordinating wish experiences by working closely with medical teams, volunteers, and external event locations.

Your efforts will directly contribute to creating meaningful and lasting memories for individuals and their loved ones during an important time in their lives.

We are currently receiving between two and eight requests for final wishes a month.

Key responsibilities

Wish Coordination: Plan and coordinate all aspects of wish requests from start to finish, ensuring patient needs and preferences are met; 

Liaison Duties:

  • Communicate with medical professionals to ensure the health and safety of participants;
  • Coordinate with volunteer ambulance teams and other support volunteers to facilitate logistics; 
  • Engage with venues, attractions, and other community partners to secure access and support for wish locations. 

Logistics Management: Arrange transportation, scheduling, accessibility needs, and equipment requirements; 

Documentation & Reporting: Maintain accurate records of wish requests, plans, and outcomes for internal reporting and evaluation; 

Stakeholder Communication: With the other wish planners, serve as the central point of contact for all parties involved in wish delivery; and

Volunteer Support: Work collaboratively with other volunteers and provide guidance to ensure wishes are fulfilled respectfully and safely.

Join us fulfilling final wishes and celebrating lives —one wish at a time
Skills and experience
  • Excellent communication and interpersonal skills;
  • Strong organisational and time management abilities;
  • Compassionate and empathetic approach to sensitive situations;
  • Ability to work collaboratively and independently; 
  • Comfortable working with individuals from medical and community sectors; and
  • Experience in event planning, care coordination, or volunteer management is desirable but not essential.
Commitment
  • Flexible hours as required per wish request;
  • Ability to respond to short-notice planning where necessary; and
  • Availability for occasional in-person attendance at wish events.
What you will gain
  • The opportunity to make a profound difference in people’s lives;
  • Experience in compassionate care coordination and volunteer teamwork; and
  • A sense of community, purpose, and fulfilment.

Wish planner application Form

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